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Strategic
Planning Using the SMP Process
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This
seminar provides the necessary framework for developing and
managing a comprehensive strategic business plan in a team
setting. Key topics include mission development, identification
of major strategies, prioritization of objectives and the
development of specific actions. Emphasis will include testing
business assumptions, the decision making process, focusing
resources and using the strategic plan document as an internal
communication vehicle. Lectures, workbook, videos, team activities
and case studies are used to enhance the learning experience.
The outcome of this program is a management team able to understand
and successfully use this process to develop and implement
comprehensive and effective strategic/business plans.
Our
clients have worked with us in tailoring this program to develop
their strategic business plans as part of the educational
process. (See testimonials.)
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Course
Outline
I.
Introductions/Brief Overview
II. Teamwork And Leadership {If Requested By Client}
III. Process
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Mission
Identification
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Identifying and Developing Critical Success Factors
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Developing Fundamental Components
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Environmental Analysis
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Establishing Strategic Direction
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Identifying Shortfalls or Gaps that Need Resolution
in Order to Meet Mission and Direction
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Setting Objectives
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Establishing Specific Action Steps/Performance Measurements
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Monitoring Performance
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Developing
High Performance Teams
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While
team members should be working towards a common goal,
individual personalities and operating styles become a factor
in effectiveness and productivity of the team. Each member
of the team must understand those differences to ensure harmony
and a high level of productivity. Having you and your team
members develop a better understanding of each other will
enable you to become a more effective manager/team leader.
As organizations now rely more heavily on teams to innovate,
problem solve and produce in a change-driven environment,
clearly capitalizing on individual approaches and styles is
key to successful creatively and participation on highly effective
teams. The Managing for Success D.I.S.C. Profiles© will be administered
and discussed in detail to allow participants to discover
and capitalize on individual strengths and better understand
other team members. Participants will learn the necessary
guidelines and approaches for leading in a team environment,
as well as various styles of leadership and the environments
and situations where each style is most effective.
This
program also concentrates on those non-behavioral factors
which can help to ensure maximum team performance. Teamwork
discussions focus on: (See testimonials.)
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The need for successful teams in today's global economy
• Types of teams and when each is appropriate for the
task
• Ground rules for Teamwork participation
• Successful Teamwork ingredients
• Trust and communication
• Levels of empowerment
• Leadership styles for the 21st Century
• Old school vs. new school comparisons
• Reasons why teams fail
• Management's role in ensuring success
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Mentoring
teams
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New
organization concepts
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Behavioral
Discussions Focus on:
• Understanding yourself
• Understanding the behavior of
others
• Benefits of Behavioral
Diversity
• Strategies for dealing with
others
• Recognizing other styles
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| Participating
on High Performance Teams |
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| While
team members should be working towards a common goal, individual
personalities and operating styles become a factor in your effectiveness
and productivity. When each of your team members understand
their own behavioral style and those of their fellow team members,
your team will be able to reach its full potential. As organizations
now rely more heavily on teams to innovate, problem-solve and
produce in a change-driven environment, clearly capitalizing
on individual approaches and styles is key to successful creativity
and participation on highly effective teams. The Innovate
with D.I.S.C.© Profiles are used to allow participants to
discover and capitalize on individual strengths and better understand
others for total team performance. This program also concentrates
on those non-behavioral factors which can help ensure team participation
and effectiveness. Teamwork discussions focus on:
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Types of teams and when each is appropriate for the task ·
• Understanding the team's mission
• Ground rules for Teamwork participation
• Successful Teamwork ingredients
• Trust and communication
• Levels of empowerment
• Reasons why teams fail
• New organization concepts
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Behavioral
Discussions Focus on:
• Understanding yourself
• Understanding the behavior of
others
• Benefits of Behavioral
Diversity
• Strategies for dealing with
others
• Recognizing other styles
D.I.S.C.©
Profiles, workbooks and group exercises are used to facilitate
the learning process.
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Power
Negotiations
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ability to successfully negotiate with customers, employees
and vendors is a key factor in sustaining the success of your
organization. Successful negotiators spend a considerable amount
of time constantly fine-tuning their skills. This program is
designed to provide you with the tools to identify, use and
readily adapt to various negotiating styles in order to achieve
win/win results. Topics include:
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Definitions
/ Traits / Basic Ingredients
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Approaches to Negotiating
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Negotiating as a Range of Dilemmas
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Ways in which people Deal (Cooperation, Negotiating, Fighting)
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The Four Processes
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Influencing the Balance of Power
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Manipulation, Intended Efforts and Counteractions
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Competitive Negotiator vs. Problem Solver
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Tactics and Ethics of Persuasion
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25 ways to make anyone see it your way
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Planning for the Negotiation (Workbook Provided)
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Project
Planning and Management Seminar
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Today,
an increasing number of organizations are focusing on project
management as an effective way to address a variety of issues.
This seminar provides an introduction to the concepts of the
Strategic Planning Process and a practical approach to working
in a team environment for developing comprehensive project
management plans, key to ensuring successful implementation.
Participants will learn through lecture, video presentations,
manuals, case study and working in team settings. The outcome
of this program is a staff/team that is able to use this process
to develop comprehensive project plans and implement successfully.
The manual developed for this program includes step-by-step
instructions and worksheets to assist personnel on the job.
Major
topics for discussion include:
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Overview of The Strategic Management Process
• Introduction to Teamwork
• Mission
• What needs to go right
• Where you are currently
• Identifying factors that will affect the outcome of
the project
• Developing Strategy
• Establishing accountability and timeframes
• Monitoring and managing the process
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Particular
focus will be towards issues identification and analysis,
including internal and external factors, as well as developing
comprehensive implementation plans. This seminar also addresses
the importance of using the project plan document as a common
communications vehicle throughout the organization as well
as for managing upward and downward.
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Managing
for Success
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Ineffective
communication seriously hinders an organization's ability
to reach its full potential. Understanding your own behavioral
style and the styles of those you interact with, is an important
criteria for effective communication with supervisors, peers,
staff, customers and vendors. This program uses the DISC©
model and the Personal Insights, Attitudes and Values Profile©
to help participants become more effective managers, supervisors,
team members and leaders. Previous participants have
attested that this program has enriched all facets of their
lives. (See testimonials.)
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| Supervisory
Skills Workshop |
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In
today's business environment, increased productivity is an
important factor in the success of any organization. Effective
management and leadership skills are a key to ensuring a productive
work force. We tailor our program to meet the specific needs
of the client. The results of this program ensure that your
managers, supervisors, team leaders and lead technicians learn
and adopt those steps which will help make your organization
more productive and efficient. Our program consists of lectures,
video presentations, pre-assignments and group activities.
In addition to pre-work assignments, the workbooks contain
planning formats for message design and guidelines for addressing
specific issues relating to the topic. Some of the topics
covered include:
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Fundamentals of Management
• Fundamentals of Communication
• Coaching
• Positive Discipline
• Effective Delegation
• Dealing with Conflict
• Preparing for Change
• Improving Employee Work Habits
• Dealing with complaints
• Performance assessments
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Assigning tasks effectively
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| Dynamic
Communication |
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Dynamic
Communication is the most powerful communication seminar in
the world. This seminar incorporates sophisticated computerized
DISC© behavioral communication assessments and TTI's Success
Insights® Wheel. The Dynamic Communication seminar stresses
applications in visual terms everyone can readily understand
and apply. This along with Your Attitude is Showing©
seminar will result in building long lasting relationships
that will continue to grow.
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