Most CEO’s and business owners recognize that their most valuable asset and their leading competitive advantage are their employees. However, many of these same executives will clearly state that while they are willing to readily invest in improving and maintaining their physical plant and equipment, they are less willing to invest in improving the efficiency and effectiveness of their management staff, top performers and emerging leaders.
In order to merely survive in today’s rapidly changing and highly competitive markets, executives need extraordinary results from ordinary people. For all employees, including your top performers, productivity is a direct reflection of their relationship with their immediate managers. Companies also need to constantly look to increase revenue and decrease costs. To do this, organizations need to tap the inherent potential of each employee, in particular their leadership. It has been proven that companies that strongly support leadership development out-perform those that don’t by 35%.
The days of managing by “control and command” are over. A "People Approach" to your business has proven more profitable than a task approach, especially with a new generation entering the work force. According to research conducted by Leonard Schlesinger, a Harvard University professor, companies who have distinguished themselves in the way they hire, train and treat their employees have experienced:
- Increase in service, quality and customer satisfaction of over 50%
- Growth rate of 60% - 300% greater than their competitors
- Return on sales 200% - 300% greater than their competitors
- Return on assets 150% - 300% greater than their competitors
Effective leaders, as well as top performers within an organization, are looking for development opportunities to improve their skills and interactions. When an organization fails in this regard, these employees will seek elsewhere for potential opportunities. In recent times, key employees have nurtured the relationships they have established with current employers based mostly on fear of the economic/employment environmental conditions. However, with economic and employment improvement(s) looming on the horizon, we are starting to see key people ending established employment relationships and moving on to other opportunities/organizations.
Rather than rely on one-day “canned” seminars from national training organizations, effective training programs must be well planned and developed around an organization’s strategic goals, organizational values and specific needs.
Highly effective Leadership Programs should include elements of: strategic planning/goal setting, behaviors/behavioral diversity, communications, change management, conflict resolution, high performance team building, time and productivity management, delegation aptitude and coaching skills. One-on-one Business Success Coaching is the next most important and logical step to further reinforce the learning experience.
Results indicate that most people only retain approximately 30% of their training over a six-month period. However, with effective one-on-one coaching, the learning curve is significantly reduced and training retention improves to approximately 88%. Weekly coaching sessions should include elements of how training is best utilized on the job in order to facilitate long term positive effects.
Evidence proves that the average return on an effective training and coaching program is approximately 500%. Thus, for every $20,000 spent, the return is well over $100,000. Therefore, your investment in a well planned training and ensuing coaching program will have direct effects to your revenues, return on investments and employee retention.
The Birch Group can work with you in developing an effective training program that includes one-on-one coaching to ensure that your top performers and managers can maximize their full potential. Contact us today at (860) 677-0020 or email thebirchgroup@snet.net for a no cost discovery session that will help your organization grow and prosper!
SUPERVISORY SKILLS WORKSHOP
In today's business environment, increased productivity is an important factor in the success of any organization. Effective management and leadership skills are a key to ensuring a productive workforce. We tailor the Supervisory Skills Workshop to meet the specific needs/goals of each client. Program results ensure that managers, supervisors, team leaders and lead technicians learn and adopt those steps which will help make an organization more efficient and productive. Each Supervisory Skills Workshop consists of lectures, video presentations, pre-assignments and group activities. In addition to pre-work assignments, the workbooks contain planning formats for message design and guidelines for addressing specific issues relating to a certain topic. Some of the topics covered include:
- Fundamentals of Management
- Fundamentals of Communication
- Leading Highly Effective Teams using the DISC Behavioral Model
- Coaching Employees
- Positive Discipline
- Effective Delegation
- Dealing with Conflict
- Preparing for Change
- Improving Employee Work Habits
- Dealing with Complaints
- Performance Assessments
- Assigning Tasks Effectively
Discover and develop personal talent for success!
THE NEED FOR TALENT
Today, business success is measured in TALENT – the RIGHT talent for the job! The lack of job performance and the related employee turnover result in missed business opportunities and increased costs. It makes sense that business leaders are now seeking better ways to accurately assess, develop and retain top talent. There is a proven assessment tool that will assist you and your organization in these endeavors – the Personal Talent Skills Inventory!
ABOUT THE PERSONAL TALENT SKILLS INVENTORY
Unique to the Personal Talent Skills Inventory is its ability to assess an individual’s cognitive structure (i.e., how their mind perceives themselves and the world around them). Unlike any other instrument, the Personal Talent Skills Inventory has a direct relationship with mathematics, and this is the secret behind its ability to accurately measure the core dimensions of how we think. The result is an accurate ranking of personal ATTRIBUTES describing individual potential for workplace performance.
The Personal Talent Skills Inventory tool was designed, from the beginning, exclusively for use in a business environment. Its overall intent, format and output are specifically tailored to meet the needs of business owners, managers and executives today.
When combined with an assessment of BEHAVIORAL TRAITS and VALUES, the Personal Talent Skills Inventory presents a complete picture of specific individual talent(s).
VALIDATION
The Personal Talent Skills Inventory has been validated in over 28 individual validation studies, conducted over 20 years by more than 19 separate examiners. It has proven to meet the rigorous standards for employment assessments referenced by the US Federal Government Equal Employment Opportunity Commission (EEOC).
APPLICATION
The Personal Talent Skills Inventory can contribute successfully to a number of business processes requiring effective talent management, including:
- Employee Selection
- Employee Development
- Coaching and Mentoring
- Performance Appraisals
Targeted reports are available to identify key talents required for specific business positions, such as: General Employment, Management, Sales Management, Sales, Healthcare and Customer Service.